Rudolph Community and Care
  • Jordan, MN, USA
  • Full Time

JOB SUMMARY : To provide hands-on support to people with varying degrees of mental illnesses and/or developmental disabilities while being supportive, and implementing their individual behavior/ treatment plan created by the Crisis Housing Director to rehabilitate, and transition the consumer back to a permanent living situation. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :Provide direct support, guidance, counseling, and assistance to clients in their homes in order to reach his/her highest level of independenceIncrease clients' independence by teaching life skills and activities such as; house cleaning duties, cooking, organizational skills, financial management and self-careAssist clients with planning and participating in recreational activities.  Provide transportation to appointments and recreation activities Maintain documentation, record keeping and participate in meetings/training

  •  Provides behavior de-escalation as taught in RCC EUMR training in a respectful manner, abiding by the agency's standards of conduct and considering the preferences of the individuals supported, and the behavior/ treatment plan in place while maintaining well-being and dignity.
  • Follows programming as assigned in the Individual Abuse Prevention Plan (IAPP), Self-Monitoring Assessment (SMA) and the Coordinated Service and Support Plan and Addendum (CSSP);
  • Implementing person-centred planning.
  • Monitors safety of the individuals, other staff and the environment;
  • Takes initiative in responding to crisis, following the guidelines in the IAPP, CSSP and SMA;
  • Determines when activities are safe for the consumer;
  • Works assigned shifts, arriving on time and staying until the end of the shift;
  • Interacts with individual(s) and performs job related tasks;
  • Acts according to the mandated reporter's responsibilities.
  • Implements formal/informal program and behavioral objectives under limited supervision using person-centered planning enhancing the self-dependence of individuals served and assisting in the achievement of goals.
  • Collaborates with the individuals and his/her team on writing new goals and/or modifying existing ones;
  • Encourages and supports age appropriate activities;
  • Encourages social experiences using community resources.
  • Maintains professional demeanor by observing standards of conduct and integrity in the workplace and by working collaboratively with team members
  • Shares program matters, health and behavioral concerns with supervisor;
  • Attends and participates in staff meetings and trainings as scheduled in Shift Planning;
  • Completes 245D training requirements as assigned by RCC;
  • Follows RCC policies and procedures;
  • Communicates professionally with outside agencies, families, and others;
  • Discusses quality of service standards with co-workers, sharing views and ideas in a respectful manner.
  • Monitors health care needs, under limited supervision, ensuring the health and well being of the individual supported.
  • Interacts with health care professionals, as needed;
  • Writes narrative accounts and records data according to documentation guidelines prior to the end of each shift;
  • Maintains a safe and healthy working and living environment by using safe work practices thereby minimizing injury and illness to self and others.
  • Documents accidents/injuries according to established timelines;
  • Follows policies and procedures;
  • Follows infection control guidelines;
  • Support and teach individual supported with healthy living environment skills.
  • Teaching, Mentoring, Modeling daily living skills
  • Reduction/elimination of maladaptive behavior
  • Assess current skills and strengths.
  • Provides support to co-workers
  • Assists with individual program writing
  • Assists with intakes as needed
  • Site and client inventory
  • Reviews documentation
  • Refills medication
  • Meal planning and groceris
  • Manages appointments
  • Problem solves issues
  • Administrative duties


  • Performs other related duties and responsibilities as assigned.



Associate's degree in social services discipline.




(A) Have 2+ years of supervised experience working with individuals who exhibit challenging behaviors as well as co-occurring mental disorders or a neurocognitive disorder.


(B) In addition, a crisis interventionist must:

  • Have received a minimum of four hours of training in functional assessment;
  • Have experience with person-centred thinking, and planning.
  • Have received a minimum of 20 hours of instruction in the understanding of the function of behavior;
  • Have received a minimum of 10 hours of instruction in positive practices behavioral support strategies;
  • Experience delivering support strategies.
  • Experience assisting with stabilizing consumers.


  • Writing skills adequate to write narrative accounts in grammatically correct sentences.
  • Oral communication skills adequate to accurately and professionally relay information to outside agencies.
  • Ability to perform basic arithmetic calculations.
  • Cooking and domestic skills adequate to perform/teach basic cooking skills, laundry, and cleaning.
  • Must have a valid driver's license with a driving record that is satisfactory as according to the standards set by RCC's commercial general liability insurance company and reliable transportation.
  • Ability to work under limited supervision.
  • Must possess judgment and decision-making skills sufficient to perform the functions of the job, in both day-to-day and crisis situations.
  • The ability to communicate effectively with clients, co-workers, supervisors, health care professionals and others related to your work.
  • Must be able to listen effectively.
  • Must be flexible.
  • Ability to manage multiple needs and tasks at the same time.




All demands may not be required of every position; refer to site specific job demands.

Description of Task Requiring Physical Demands: Frequency:

While on outings, walk with individuals 1 to 3 times per week

May have to push a wheelchair up to 250# Occasionally

May have to lift or carry during transferring up to 250# 6 times per shift

May have to climb stairs 6 times per shift

Reaching, handling required Frequently

Stooping, kneeling, crouching required Occasionally


Description of Sensory Demands: Frequency:

May need depth perception and peripheral vision Constant

Clarity of vision Constant

Hearing and speaking Constant

Reading and writing in English Constant


Description of Mental Demands: Frequency:

Flexibility in scheduling Occasionally

Guidance and reinforcement available Occasionally

Mathematics (simple add/multiply/subtract) Occasionally

Memory, judgment, and social interactions Constant

Description of Working Condition/Environmental Demands: Frequency:

Works with others Constant

 Has public contact Occasionally

Shift work (exact shift depends on assignment) Usually

Weekend work (exact shift depends on assignment) Usually

Behavioral incidents may require physical intervention Occasionally

RCC is proud to be an equal opportunity employer and participate in E-Verify. 



Rudolph Community and Care
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